• Sustainability
• Governance

• Compliance

• Corporate Governance
• Risk Management
• Compliance
• Privacy
• Information Security
• Intellectual Property

Compliance

• Basic Concept

• Compliance Structure

• Compliance Initiatives

• Establishment of Tax Policies

• Anti-Corruption

• Compliance with Supply Chain Laws and Regulations

Basic Concept

For the Suzuki Group to grow and develop sustainably, it must be trusted by society and its activities must be supported and understood. To achieve this, we recognize that it is essential not only to comply with laws and regulations and internal company rules, but also to abide by social norms and act based on high ethical standards.

Suzuki established its "Corporate Mission" in 1962 based on the traditions and spirit that have been passed down since the Company's founding. It lays out the kind of company Suzuki wants to be, with the aim of sharing values throughout the Suzuki Group.

In 2016, we also established the Suzuki Group Code of Conduct (hereinafter referred to as the "Code of Conduct"), which is a set of rules that, in accordance with the spirit of our company creed, will enable people working at the Suzuki Group to devote themselves to their work in a healthy, efficient and energetic manner. We have compiled this code of conduct into a booklet that all Suzuki Group employees can carry with them at all times. In addition to the Japanese version, we have also created English and Portuguese versions that we distribute to foreign employees in Japan. Additionally, our overseas subsidiaries distribute copies to employees in their respective native languages.

We also published a Compliance Handbook in 2020, which specifically outlines what everyone working at the Suzuki Group must do and what they must not do, based on the Code of Conduct. In 2024, we revised the handbook and distributed the second edition to all employees in Japan. It is also available in Japanese, English, and Portuguese, so employees can check and review it at any time during their daily work.

• Corporate Philosophy

• Suzuki Group Code of Conduct

Compliance Structure

Suzuki has established a Corporate Governance Committee under its Board of Directors to ensure thorough compliance, raise compliance awareness among employees, and issue company-wide reminders to comply with individual laws and regulations. Following a resolution by the Board of Directors in March 2023, the committee was restructured in April 2023 to have the President as chair, the Vice President, Senior Managing Directors and some Managing Directors as vice chairs and other executive officers and general managers as members, with full-time Audit & Supervisory Board Members attending as observers. This committee has begun operations to oversee overall risk management, including compliance.

Furthermore, following resolutions at the Board of Directors meetings in June 2024, we reviewed the status of the committee and its agenda items, and revised its procedures to ensure timely reporting to management and more effective deliberations. When compliance issues arise, the committee deliberates on them, takes necessary measures, and reports the details to Directors and Audit & Supervisory Board Members as appropriate.

• Corporate Governance Committee

Compliance Initiatives

Whistleblowing System (Suzuki Group Risk Management Hotline)

In order to prevent compliance violations and to quickly correct them, Suzuki has established a reporting hotline based on the whistleblowing system (Suzuki Group Risk Management Hotline; comprising two internal contact points and one external contact point (a law firm)) that accepts reports from all Suzuki Group executives and employees (including temporary and fixed-term employees, as well as former employees) both in Japan and overseas. It also accepts reports from external parties such as business partners and contractors. The hotline has laid down rules to ensure the anonymity of whistleblowers and the confidentiality of reported information, and has established a system in which users can report actual or potential compliance issues, such as violations of laws, regulations, or internal rules, and issues related to corporate ethics such as corruption, and harassment, without being subject to any disadvantageous treatment.

We also conduct surveys regarding awareness and use of the whistleblowing system, and are working to use employee feedback to make improvements.

The results of whistleblowing over the past five years (FY2020-FY2024) are as described below.

Compliance training

Each Suzuki Group company conducts compliance training. Mainly, we primarily provide planned and continuous group training for each employee level, from new recruits to managers and supervisors, with training menus that are appropriate for each level.

■ FY2024 results

Suzuki Motor Corporation		Suzuki Group domestic distributors and sales affiliates, etc.
Targeted training	Number of Students	Targeted training	Number of Students
New employee training	554	New employee training	682
Newly promoted employe training (Leader level / Leader level 1 / Leader level 2 / Manager level / Executive level)	848	Second, fifth, and seventh year training	1,340
		New office manager training	124
		Newly appointed officer training (section chiefs/managers)	385
		Level-up training	16
		Sales distributor manager training	12
		Plant manager training (basic / practical)	141
		Service educator training	24
		Store and plant manager training	587
Total	1,402	Total	3,311

Daily Compliance Quiz

To foster a culture of daily compliance awareness, we have been conducting e-learning every day since June 2017, in which one compliance-related quiz question is displayed on the work PCs of executives and employees each day when they start up their PCs.

Implementation status of measures for preventing recurrence of improper final inspections, etc.

JapanDomestic sales distributors

Establishment of Tax Policies

We have established the Suzuki Group Tax Policy as a basic policy for ensuring thorough tax compliance and making appropriate tax payments. (Established in December 2022 and revised in September 2024)

Suzuki Group Tax Policy

The Suzuki Group operates its business with the primary goal of providing valuable products and services from the customer's perspective. At the same time, we understand the importance of paying taxes and strive to contribute to society by returning profits to society through paying taxes and fulfilling our obligations as taxpayers.

Legal Compliance

We comply with the tax laws and tax treaties of each country, and abide by the spirit of international standards such as the OECD Transfer Pricing Guidelines and the BEPS Action Plan, thereby paying taxes fairly and equitably and not engaging in any unfair tax avoidance practices.

Governance

The executive officer in charge of finance is responsible for tax matters and has full jurisdiction over Suzuki with respect to such matters. The Suzuki Group has established an appropriate management and reporting system for tax risks, and tax returns and other matters are reported to the Board of Directors. Audit & Supervisory Board Members attend these meetings and review report contents. Management deliberates at Board of Directors meetings as necessary to resolve tax risks that are particularly urgent or important. We also work to improve employee understanding and awareness of tax compliance through regular in-house training.

Relationship with tax authorities

We strive to build trusting relationships with tax authorities at every opportunity. Furthermore, if there are any misunderstandings with the authorities, we communicate promptly, respond honestly to tax audits, and strive to pay taxes in a highly transparent manner.

Prevention of double taxation

We fully understand the risks of double taxation in international taxation, such as transfer pricing taxation, and so conduct international transactions based on rulings that comply with the arm's length principle. When double taxation does occur, we work to eliminate it by consulting with experts, negotiating with the tax authorities of each country, and implementing various relief measures.

Anti-Corruption

The Suzuki Group recognizes that competition-related laws and regulations such as antitrust laws, other laws and regulations concerning fair business transactions, and social norms may differ from country to country or region to region, and thoroughly trains its employees to ensure that they comply with the laws and regulations and social norms of those respective countries and regions. We work to prevent all forms of corruption, including bribery.

Anti-bribery initiatives

The Suzuki Group strives to prevent bribery by including "Compliance with Laws and Regulations" in the Suzuki Group Code of Conduct and by including sections on "Bribery" and "Entertainment" in the Compliance Handbook.

To further clarify our approach to anti-bribery, we established the Suzuki Group's Basic Guidelines on Anti-Bribery in March 2024 following a resolution by the Board of Directors. We are fully aware that bribery can lead to severe sanctions from various countries and a loss of social credibility, and so we act in accordance with these Basic Guidelines to avoid any involvement in bribery or other illegal conduct.

We also require all business entities that we do business with (including business partners, joint venture partners, consultants, agents, etc.) to comply with Basic Guidelines.

Suzuki Group's Basic Guidelines on Anti-Bribery

• Suzuki Group's Basic Guidelines on Anti-Bribery 94kb

Compliance Handbook

Suzuki strives to prevent prohibited conduct by providing specific examples thereof (e.g., facilitation payments, provision of entertainment for public officials who have influence over corporate activities, etc.) in its Compliance Handbook. We have also produced the handbook in foreign languages and distributed it to Group companies.

Internal rules on entertainment

In order to build and maintain fair and reasonable relationships with all business partners, we have established internal regulations regarding entertainment received from business partners, including the requirement to keep records thereof, and require all executives and employees to comply these regulations.

Efforts to prevent anti-competitive behavior

Suzuki has included policies requiring compliance with competition laws and regulations in the Suzuki Group Code of Conduct, and thoroughly trains employees on such matters. We also distribute the Compliance Handbook and Competition Law Handbook that provide easy-to-understand examples of specific prohibited conduct in an effort to help employees understand these matters better.

• Cartel and bid-rigging regulations (information exchange with competitors, business alliances/OEM, bid-rigging)
• Regulation of unfair trade practices (unfair discriminatory treatment, restricting resale prices, restricting trade terms, tie-in sales, abuse of dominant bargaining position, misrepresentation)
• Responding when the need arises (advance consultation, cooperation with government authorities for on-site inspections, etc.)

Compliance with Supply Chain Laws and Regulations

Compliance with laws and regulations, respect for human rights, and environmental initiatives in the supply chain

As Suzuki expands its business activities globally, its stakeholders, including business partners, are becoming increasingly multinational and diverse. As a result, there are growing expectations that we not only comply with the laws and social norms of each country, but also fulfill our Corporate Social Responsibility (CSR) to consider their cultures and histories as well. Based on these social demands, we have compiled the SUZUKI CSR Guidelines for Suppliers, which outline our basic approach to the social responsibilities we need to fulfill together with our business partners, and what we need to do to achieve them, and we are working side-by-side with our suppliers to promote CSR activities.
We also revised the “Suzuki Group Basic Policy on Respect for Human Rights" in September 2025.
Respect for human rights is the basis of all our corporate activities, and we strive to ensure that all Suzuki Group companies understand this. Finally, we ask all business partners, including suppliers and retailers, to embrace this policy, expect them to take steps to respect human rights, and will encourage them and work with them to ensure they do.