Japan
- Sustainability
- Social
Reduction in Traffic Accidents
- Product Quality and Safety
- Reduction in Traffic Accidents
- Sustainable Local Community
- Respect for Human Rights
- Nurturing of Human Capital
- Diversity of Human Capital
- Occupational Health and Safety
- Stable Labor-Management Relations
- Establishing a Robust Supply Chain
Reduction in Traffic Accidents
Efforts for Safety Technologies
Suzuki reinforces efforts for safety technologies and actively improves safety so that every single road user, including pedestrians, cyclists, motorcyclists and automobile drivers can safely co-exist in a mobility society.
Suzuki’s safety technology has been developed based on the concept of providing optimum support in daily driving and it provides peace of mind in small cars.
Providing cars which not only help drivers drive with safety and peace of mind but also that everyone can drive and control easily is our basic safety design philosophy, such as including larger front and rear windows to ensure clear and wide visibility, easily recognizable displays and switches controlled by a simple operation. SUZUKI Safety Support is an active safety technology that keeps near-miss accidents to a minimum or prevents them from happening in the first place. Collision safety features such as the shock-absorbing body help reduce injuries in case of a collision.
The numerous safety technologies we have continued to develop and refine always support day-to-day peace of mind and provide real peace of mind in small cars. Suzuki will continue to evolve safety technologies so everyone can enjoy their cars safely, and aims to realize zero traffic accidents.
Basic safety technologies (technologies to ensure that vehicles are easy to drive with peace of mind)
- Visibility features: an unobstructed, clear and expansive field of view
- Driving position and controls: a position that makes driving easy while inhibiting fatigue
- Interface: a layout that is easy to view and control
Active safety technology (Suzuki Safety Support)
Products installed with SUZUKI Safety Support
(As of May 2025)
| Installed model |
|
|
|
|
|
|
|---|---|---|---|---|---|---|
| Alto | Lapin | Hustler | Spacia | Fronx | Swift | |
| Collision-mitigation braking | Dual sensor brake support II |
Dual sensor brake support II |
Dual camera brake support |
Dual sensor brake support II |
Dual sensor brake support II |
Dual sensor brake support II |
| Back-up brake support | ● | ● | ● | ● | ● | ● |
| Unintended start prevention function | Front/Rear | Front/Rear | Front/Rear | Front/Rear | Front/Rear | Front/Rear |
| Lane departure prevention function | ● | ● | ● | ● | ● | ● |
| Lane departure warning function | ● | ● | ● | ● | ● | ● |
| Weaving warning function | ● | ● | ● | ● | ● | ● |
| Adaptive cruise control | ● (Follows at safe distance between vehicles in all speed ranges) |
● (Follows at safe distance between vehicles in all speed ranges) |
● (Follows at safe distance between vehicles in all speed ranges) |
● (Follows at safe distance between vehicles in all speed ranges) |
||
| Road sign recognition function | ● | ● | ● | ● | ● | |
| Head-up display | ● | ● | ● | ● | ||
| High beam assist | ● | ● | ● | ● | ● | ● |
| Preceding car departure announce function | ● | ● | ● | ● | ● | ● |
| Blind spot monitor | ● | ● | ||||
| Rear cross traffic alert | ● | ● | ||||
| Camera for all-direction monitor | ● | ● | ● | ● | ● | ● |
| Lane keeping assist function | ● | ● | ● |
- *Each system functions under certain conditions. For details, please see our official website.
- *Systems vary depending on model, variant, and specification. For details, please see our official website.
Collision safety technology (technology to reduce injury in case of a collision)
Suzuki equips vehicles with collision safety features in order to reduce injury to vehicle occupants and pedestrians in the event of a collision accident.
TECT
Suzuki has adopted a body structure that efficiently absorbs and disperses the forces of impact during a collision. In addition, the Company has achieved both improved safety and lighter weight through the use of a platform that employs high-tensile and ultra-high-tensile steel sheets in a wide range of vehicle elements, as well as through structural analysis using computers.
Image of body structure (model: Swift)
Six SRS airbags
Along with SRS airbags for the driver and front passenger seats, front-seat SRS side airbags and SRS curtain airbags are standard. Six airbags thus stand ready to protect vehicle occupants in the event of a collision impact (excluding certain models, variants and specifications).
Image of car interior during airbag deployment (model: Swift)
Front and rear ELR 3-point seat belts*
All seats have front and rear ELR 3-point seat belts. The front seat seat belts have pre-tensioner mechanisms that almost instantly wind up slack from seat belts in the event of a collision, and variable force limiter mechanisms that alleviate the impact of the seat belts on the chest during a collision.
*Excluding certain models, variants and specifications
Front and rear ELR 3-point seat belts in operation
Pedestrian injury reducing body
Certain vehicle parts such as the hood, front wipers and surrounding area, and front bumper, have shock-absorbing structures. In case of a collision with a pedestrian, these parts are intended to reduce injury to the pedestrian’s head and legs.
■ Products installed with main collision safety features
| Installed model |
|
|
|
|
|
|---|---|---|---|---|---|
| Alto | Hustler | Spacia | Fronx | Swift | |
| TECT | ● | ● | ● | ● | ● |
| Six SRS airbags | ● | ● | ● | ● | ● |
| Front and rear ELR 3-point seat belts |
● | ● | ● | ● | ● |
| Neck impact mitigating front seats |
● | ● | ● | ● | ● |
| Interior with head impact reducing structure |
● | ● | ● | ● | ● |
| ISOFIX child seat attachment anchors (for 2 children on the back seat) |
● | ● | ● | ● | ● |
| Pedestrian injury reducing body | ● | ● | ● | ● | ● |
External evaluations related to safety
The Dzire compact sedan, produced in India, is a global model sold in India as well as Africa, the Middle East, and Central and South America, and underwent a full model change in October 2024.
The new Dzire has significantly improved safety performance, earning the highest rating of five stars from both the BHARAT New Car Assessment Program (BNCAP), India's safety assessment program for new vehicles, and the Global New Car Assessment Program (GNCAP), a global new vehicle safety assessment program. NCAP is a program that rigorously evaluates automobile crashworthiness and safety equipment, and provides the results to consumers in an easy-to-understand format using a star system.
By providing high safety performance equivalent to that of developed countries in emerging markets where safety regulations are being established, Suzuki will contribute to reducing the number of fatalities from traffic accidents around the world and fulfill its social responsibility.
Suzuki Emergency Call (HELPNET®)
Suzuki Emergency Call (HELPNET®) connects customers to an operator in case of emergencies such as accidents, sudden illness, or aggressive driving incidents, providing prompt support.
| Suzuki Emergency Call (HELPNET®) | ||
|---|---|---|
| Operator services |
HELPNET®*1 |
|
| Type of emergency call | Automatic emergency call | If the car detects an impact, such as a collision, that causes deployment of airbag Suzuki emergency call system will automatically connect to an operator. |
| Manual emergency call | Pressing the SOS button inside the vehicle by the customer connects to an operator. | |
| Call Center connection method |
Suzuki Emergency Call connects to an operator using mobile network. | |
| Characteristics | When the vehicle detects a collision that causes the airbags to deploy, it shares the following vehicle data with the operator: - Location information - Collision impact severity - Collision direction - Seatbelt usage status Based on this information, the call center calculates the fatality and serious injury rates. The operator arranges the appropriate emergency services according to the situation. | |
- *1 HELPNET® is emergency call service provided by Japan Mayday Service Co., Ltd. HELPNET® is a registered trademark of Japan Mayday Service.
- *2 D-Call Net® is a registered trademark of the certified NPO Emergency Medical Network of Helicopter and Hospital (HEM-Net). There are restrictions on the areas where doctor helicopters can be dispatched, and they may not be able to be dispatched depending on the time of day, weather, and other conditions. D-Call Net® will not respond when the SOS button is pressed.
Emergency response flow
*Helicopter Emergency Medical Service
Traffic Safety
Employees
Traffic safety
As employees of an automobile and motorcycle manufacturer, we are proactively implementing a number of initiatives such as those described below, that are aimed at preventing traffic accidents that could occur not only on the job or during commuting, but also off the job.
- Creating commuting route close call case maps
- Training in small groups on close call cases and risk prediction
- Instruction on strict obedience of traffic rules not only on public roads, but also within plant sites
- Traffic safety education by the jurisdictional police stations
- Individual lessons using driving skill check test
- Alerting employees of traffic safety before long holidays
- Driving instruction by driving together or using driving recorders
- Safety driving lectures for new employees
- Alcohol checks on employees driving for work duties
Motorcycle safe riding seminars
We provide safe riding training to our employees to encourage them to ride in ways that set an example for society as people involved in the automotive industry. We held motorcycle safe riding seminars in 2024, and 10 new employees from Suzuki Motorcycle Sales Inc. participated.
Motorcycle safe riding seminars
Local community
Efforts for automobiles
JapanDomestic sales distributors
Traffic safety courses
Suzuki’s sales distributors conduct traffic safety courses, hands-on driving events, and other programs in various locations in order to ensure that customers use products correctly and drive with a focus on safety.
Suzuki Motor Sales Shiga Inc.
Safe driving awareness activities
We hope that our customers and members of local communities follow traffic rules and practice proper driving manners when operating their vehicles. As such, Suzuki’s sales distributors cooperate with efforts to create a society that is free from traffic accidents.
Suzuki Motor Sales Oita Inc.
IndiaMaruti Suzuki India Limited
To improve road safety in the region, we have undertaken various initiatives, including providing driver training, setting up an autonomous driving test course at the driver's license issuing center, and conducting awareness-raising activities on road safety.
IndiaSuzuki Motor Gujarat Private Limited
Awareness-raising activities to prevent accidents around expressways (PATH)
Since 2017, we have been conducting awareness-raising activities to prevent accidents in eight villages located near highway interchanges and with a high volume of large vehicle traffic. We provide training on preventing traffic accidents to elementary school students, young people, car drivers, and women. In FY2024, 19,796 people participated in various activities, including the implementation of National Traffic Safety Week, street plays, awareness meetings, pamphlet distribution, various meetings, and individual visits to relevant parties.
PhilippinesSuzuki Philippines Inc.
Roadside assistance during long holidays
As part of our ongoing traffic safety awareness activities, we conducted roadside assistance services for four-wheeled vehicles during the long holiday periods of Holy Week (March 28th to 31st) and All Saints' Day (October 30th to November 3rd) in 2024. In partnership with participating dealers, we provided free vehicle service, including a 15-point inspection, preventive maintenance, emergency assistance, and test drives, at key locations in the provinces of Isabela, La Union, and Baguio. We supported drivers of all vehicle types during hours when service shops would normally be closed, helping them travel safely during peak holiday season. A total of 72 drivers took advantage of the service, and were given free umbrellas with Suzuki Lapin designs, among other goods. These activities will help strengthen customer service and traffic safety initiatives.
Efforts for motorcycles
JapanDomestic sales subsidiary
Efforts for road safety and anti-theft in cooperation with motorcycle industry associations
We are a member of the Japan Motorcycle Promotion and Safety Association, a general incorporated association, and dispatch instructors to safe riding training held by the Motorcycle Safety Promotion Committee. We are also cooperating with the promotion of motorcycle theft prevention registration, meant to help prevent motorcycle theft.
We cooperate with the trainer education and promotion of Motorcycle Safety Riding Special Trainer Training Sessions and the Centralized Training Workshop for Special Trainers organized by the Japan Traffic Safety Association (JTSA) by dispatching expert instructors. Through this cooperation, we seek to broadly raise awareness of motorcycle safety.
Additionally, August 19th is designated as "Motorcycle Day," and in cooperation with industry organizations such as the Japan Automobile Manufacturers Association, Inc., a general incorporated association, events are being held and web content is being distributed to promote the fun of motorcycling and road safety.
Suzuki Under-30 Safety School
We hold riding schools at driving schools in major cities across the country for beginners under the age of 30 who have purchased a Suzuki motorcycle, those who want to learn again, and those who have obtained a license but lack confidence in their riding.
This program will tell students seriousness of motorcycle accidents, provide lectures on how to properly wear a helmet and the need for various protective gear, and provide training on the basics of riding techniques for riding on public roads.
In 2024, this program was held five times with 45 students participating, serving as a school where essential skills for daily riding can be learned in a relaxed ambience, and enabling them to learn fundamental skills of accelerating, turning, and stopping through exercises such as braking, balancing at low speeds etc.
Suzuki Under-30 Safety School
PhilippinesSuzuki Philippines Inc.
Safe driving education program
Through our motorcycle marketing division, we collaborate with industry associations and motorcycle riders' clubs to implement motorcycle safety training programs as one of our key ESG initiatives. The goal of this program is to raise awareness of safe motorcycle riding, and provide practical training. These activities were conducted between May 2024 and February 2025, and a total of 6,074 people from North Luzon, South Luzon, Metro Manila, and Mindanao participated.
IndiaSuzuki Motorcycle India Private Limited
Promoting road and rider safety awareness
Traffic safety awareness exhibition vehicle
Suzuki Motorcycle India Private Limited (SMIPL) provided four vans to the Gurgaon Police as part of its road safety awareness initiative. These specially designed vans are equipped with state-of-the-art screens and sound systems, and are meant to broadly spread crucial information regarding traffic safety. These vans will be used to raise awareness in schools, universities, local communities and rural areas around Gurugram, with the aim of making a wide-ranging impact.
Traffic safety training park for motorcycle rides in collaboration with the Gurgaon Police
In collaboration with the Gurgaon Police, SMIPL is establishing a state-of-the-art road traffic safety park within the Manesar Police Station. The facility will include a training track, classrooms for classroom learning and video simulation, and administrative offices.
This road traffic safety park will serve as a foundation for promoting traffic safety and responsible riding. Through a comprehensive training and awareness program, the project will make a significant contribution to creating a safe road environment and fostering responsible riding habits in the local community.
CSR and University Program
In order to disseminate traffic safety awareness and habitualize proper riding among young people, we conducted a series of traffic safety sessions for students at Amity University in Noida of Uttar Paresh, which included the following:
- Classroom lectures on road safety and safe riding habits
- Explaining the importance of safety equipment and how to use it correctly
- Practical training sessions with students (riding experience on various courses)
After each session, a Q&A session was held to see how well the students retained what they learned. After the classroom lectures, two students were selected as outstanding students, and students who participated in both the classroom lectures and practical training were awarded certificates of completion.
Traffic Safety Video Campaign
To further strengthen our ongoing CSR activities and connect with users through modern online mediums, we have started creating and releasing a series of digital videos on traffic safety. The goal of this campaign is to increase awareness of traffic safety and broadly communicate the importance of following traffic rules.
We created a total of six videos on topics like the importance of helmets and how to help accident victims, and have uploaded them to the SMIPL public social media account and screened them at PVR Cinemas. We are also conducting social media-based surveys intended to raise awareness of traffic manners and traffic safety.
Traffic safety video digital video
PolandSuzuki Motor Poland sp. z.o.o.
The Suzuki Motor School
This school is a training project for riders of Suzuki motorcycles.
During training, professional instructors provide education that focuses not only on riding skills but also on promoting safe riding.
Suzuki Motor Poland is subsidizing the participation costs to make it easier for riders to take part.
We also provide test ride models for training, and use the training as an opportunity to help people get to know Suzuki motorcycles.
The training takes place over one day and consists of the following:
- General orientation, theoretical training, road training, summary and certificate presentation
Between May and September FY2024, a total of 448 riders from 9 locations in Poland participated.
We prepared GSX-8Rs and V-STROM800s to be test-ridden by a total of 116 people.
For details, please visit Suzuki's website:
https://suzuki.pl/moto/suzuki-moto-szkola
Suzuki Motor School
Marine efforts
PolandSuzuki Motor Poland sp. z.o.o.
We held the second Suzuki Marine Academy for users of Suzuki's outboard motors. This is a CSR program intended to help attendees acquire motorboat licenses and promote water safety. 90 people received training with a grant from Suzuki Motor Poland.
Efforts for motorized wheelchairs
Safe Driving Training Program for preventing accidents
For the safer use of motorized wheelchairs, Suzuki’s sales clerks conduct in-person sales of these products. In addition, Suzuki is making efforts to promote a better understanding of safe methods of motorized wheelchair use by showing customers how to operate an actual wheelchair in and around their homes during sales activities. Furthermore, we conduct the Suzuki Motorized Wheelchair Safe Driving Training Program, working in conjunction with local police departments, traffic safety associations, and other similar organizations. We try to improve the trainees’ awareness of traffic safety and the prevention of traffic accidents, etc., through seminars and practical training.
Since launching in 2002, safety seminars have been held more than 2,100 times, with a total of approximately 86,000 participants.
■ Trends in the number of electric wheelchair safe driving seminars held
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*The number of training programs held in FY2020 decreased due to COVID-19.
Activities at the Electric Wheelchair Safety Promotion Association
The Electric Wheelchair Safety Promotion Association (Electric Wheelchair Safety Association) is an organization established by electric wheelchair manufacturers and sales companies with the aim of promoting the safe and healthy use of electric wheelchairs, thereby contributing to road traffic safety. As a member and the secretariat of the association, Suzuki is promoting activities for using motorized wheelchairs with ease.
Suzuki is promoting awareness of safe driving by distributing brochures prepared by the Electric Wheelchair Safety Association that provide guidance on their proper usage.
Details of brochures can be seen on the Electric Wheelchair Safety Promotion Association website (Japanese language only).
https://www.den-ankyo.org/guidance/safety.html
Motorized Wheelchair Safety Instruction Commendation System
The Motorized Wheelchair Safety Instruction Commendation System is a system run by the National Police Agency's Traffic Bureau to recognize those involved in the electric wheelchair industry who actively promote traffic safety education and public relations activities on the safe use of electric wheelchairs, and who actively work to prevent traffic accidents involving electric wheelchairs. Suzuki's activities have been recognized, with Suzuki dealers receiving awards again in FY2024.
■ NPA Motorized Wheelchair Safety Instruction Commendation result
| FY2024 | Excellence Award | Suzuki Motor Sales Tokushima Inc. |
|---|---|---|
| Excellence Award | Suzuki Motor Sales Miyazaki Inc. |