Suzuki intends to make a social contribution under the first paragraph of the mission statement: “Develop products of superior value by focussing on the customer”. In creating such valuable products, we believe that the procurement section’s role is to work in mutual cooperation with our business partners so that both parties may prosper. Those business partners are selected through an impartial procedure based on quality, cost, deadline delivery, and technical development capabilities. And we have an open door policy, which offers the chance of teaming up with Suzuki regardless of size or track record.

Sustainable relationships

In creating trusting relationships with our business partners we aim to establish sustainable relationships. For that purpose, we regard the mutual communications as the most important factor, so that we encourage the sharing of ideas not only between the top and middle managements, but also between managements and individuals responsible for daily business operations.

Global procurement

We will accelerate global procurement activities by working with worldwide manufacturing bases. Previously, procurement activities were carried out mainly on individual local bases, but we have shifted to a more global-basis approach to obtain the most suitable parts at competitive prices. That benefits not only Suzuki, but also our business partners who can stably receive orders and accumulate various technologies. By sharing those merits we can build more confident relationships.

Business Continuity Plan

In addition to earthquake-proof reinforcing of individual office buildings, we have started compilation of a business continuity plan (BCP). We regard the preparation for earthquakes, tsunami and other wide-scale disasters as part of our responsibility to customers and local community. We also recognise our responsibility to local communities, our business partners and customers for being prepared for large-scale disasters, including earthquakes, and recommend disaster measures such as quakeproofing to our partners located in areas that are likely to experience heavy damage. We are also prepared to aid our business partners in their recovery if they should fall victim to such disaster.

Efforts for compliance with laws and regulations, respect for human rights and environmental conservation

Suzuki is complying with laws and regulations of each country and region (for example, compliance with “Act against Delay in Payment of Subcontract Proceeds, Etc. to Subcontractors” and business operations according to the five principles for procurement in “Automotive Industry Appropriate Transaction Guidelines” in Japan), respect for human rights and environmental conservation.
Also we establish Suzuki CSR Guidelines for Suppliers and request our business partners to practice efforts for compliance with laws and regulations, respect for human rights and environmental conservation.

Suzuki CSR guidelines for our business partners

Stakeholders including business partners of Suzuki are getting multinationalised and diversified as our business activities are developed globally. So, we are expected to fulfill social responsibilities with due considerations to other cultures and histories, as well as to follow legal and social norms of various countries.
Based on such social requests, we complied basic concept and practices of social responsibilities that we should accomplish with our business partners as “Suzuki CSR Guidelines for Suppliers”.
We kindly request our business partners to understand the purpose and cooperate with us to promote CSR activities together.

CSR Guidelines for Suppliers (excerpt)

1.Safety / Quality

  1. Providing products and services that meet customers’ needs
  2. Sharing appropriate information about products and services
  3. Ensuring safety of products and services
  4. Ensuring quality of products and service

2.Human Rights / Labor

  • Eliminating discrimination
  • Respecting human rights
  • Prohibiting child labor
  • Prohibiting forced labor
  • Not using conflict minerals causing human rights infringement
  • Wages
  • Working hours
  • Dialogue with employees
  • Safe and healthy working environment


  • Implementing environmental management
  • Reducing greenhouse gas emissions
  • Preventing air, water, and soil pollution
  • Saving resources and reducing wastes
  • Managing chemical substances


  • Compliance with laws
  • Compliance with competition laws
  • Preventing corruption
  • Refusing relations with antisocial forces
  • Managing and protecting confidential information
  • Managing export trading
  • Protecting intellectual property

5.Information Disclosure

  • Information disclosure to Stakeholders